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Oakvale Wines

Privacy Policy

Oakvale Wines is a boutique wine producer and retailer that, in its normal course of business, collects information from customers. Oakvale is committed to the protection of your privacy and aims to ensure the information provided to us is handled sensitively, securely and in a confidential manner.

When emailing Oakvale, or completing an online order or promotional form, you accept that the information you supply may be stored in our database and that the information is submitted on the basis that Oakvale, its employees or contractors, may use the information for internal research, marketing and compilation of databases.

Unless requested otherwise, Oakvale may use the information you provide to send newsletters, invitations, details of upcoming events, promotional offers and other information.

Specific personal information is not transmitted to third parties unless otherwise agreed by the party submitting the information, or as required by law. Where statistical information is to be provided to third parties or government agencies it is sanitised or depersonalised to safeguard information and ensure confidentiality.

Whilst Oakvale will take all due care in protecting the security, confidentiality and privacy of the information submitted by you, Oakvale cannot guarantee that its systems will be completely free from third party interception or damage to information transmitted by email which is caused by viruses.

Where links to other relevant sites are provided Oakvale makes no warranties or representations as to their quality, currency and accuracy of information and recommends that you should independently verify the terms and conditions of use, privacy policies and any security statements on those sites before proceeding.

If you wish to change personal details, cancel your membership or do not wish to receive any marketing material from Oakvale please advise via  wineclub@www.oakvalewines.com.au

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?

When you visit (Your Company Name).com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of information - we don't do it.

Under no circumstances will we share any information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

III. Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.

V. Protecting your information.

All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.